Comments on: AA adds new bike breakdown service

By: chris abbott

chris abbott — Wed, 31 Jan 2024 04:49:06 +0000

In reply to Peter H. For one of my ebikes I have an extendable pole that has twistable eyes at each end so that any bike can be hung onto a rack. The eyelets go under the seat and under the middle of the handlebars by the front forks. But AA roadside vehicles would need to be so equipped. I think that the AA vehicles would be high enough with a high enough bike rack so that nothing drags on the road.

By: Robbi Shearer

Robbi Shearer — Mon, 29 Jan 2024 01:40:53 +0000

I’ve rung twice in the past 3 weeks. 1st time the AA person said it was their first query and after much tooíng and froíng and speaking to others he said they could uplift me and the bike and take it to a repair shop.
Tried again today-and was told yes, could help, someone would be there within 15-60 mins. 60 mins later I get a text to say technician 46 mins away. 3 mins later a call to say they can’t help with repair onsite-not supposed to do that as they don’t want to damage an e-bike but they could “tow me to a repair shop”. (I rang a repair shop the first time and they said that wouldn’t work as you need to book in advance and it could be 7-10 days before they can help). AA website info needs to be updated as they say “In most cases we’ll fix the problem at roadside and have you safely on your way. We’ll provide you with expert advice and, if extra support is needed, we’ll arrange for you and your bicycle or eBike to get to the nearest place of safety or repair”.

By: Peter H

Peter H — Mon, 14 Nov 2022 17:33:30 +0000

My AA subscription includes transport to home or preferred place of repair.

I wonder how the AA intends to transport bikes, especially ebikes. The latter generally requires a platform rather than a hang-on rack.

By: Criggie

Criggie — Sun, 13 Nov 2022 21:33:03 +0000

This would have been awesome on the day I ripped my derailleur off in Halswell and had a 6 hour walk to Rolleston. Single-speeding a derailleur bike is harder than it looks.

Though I’ve also called AA when my older car had weird noises and the guy who arrived said “there’s a lot going on here” and left me to it. Was in Rangiora and my AA membership didn’t cover a tow that distance home or even back to Christchurch. YMMV.